Payment options

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Woman on computer - smallE-Billing is now available!

Vallecitos Water District is pleased to offer online payment and account information services for our customers. Enroll now to:
 

•  View your bills online
   (Water bill history will begin after first electronic billing)

•  Go paperless and have your bills emailed to you

•  Pay your bill online

•  Setup automatic payments from your checking or savings

To enroll you will need your account number from your most recent bill and your service address. Enroll Now! Already a member? Log In to E-Billing and account information.

Your monthly bill reflects the amount of water already used. Meters are read approximately every 27 to 33 days. Applicable fixed charges are also included and payment is required within 21 days from the date of the invoice. Mail your payment to us in the envelope provided or come to the Vallecitos Administrative, Operations and Maintenance Facility, at 201 Vallecitos de Oro in San Marcos during regular business hours from 8 am to 5 pm, Monday through Friday.

Payment Drop Box

A drop box is located outside near the front gate entrance of Vallecitos and can be accessed 24 hours a day. Remember to place your payment with the stub in an envelope clearly labeled with your name and account number (no cash, please). All deposits after noon, or on weekends or holidays, will be credited to the next regular business day.

Customer Service ACH Form

Have your payment automatically withdrawn from your bank account by signing up for the Automatic Payment Program (PDF). This free service makes it easier to pay your water and sewer bills and eliminates the possibility of late payments and concerns when you take a vacation. Allow 4 - 6 weeks for this option to take effect. Your statement will clearly state when the payment will be deducted.

Credit Card Payments:

Note: At this time, Vallecitos Water District, only recognizes Official Payments Corp. for Credit Card and E-Checks

Make a payment quickly over the phone. Official Payments Corp., accepts all credit cards and will assess a $5.50 fee for each $300 increment. Call (877) 309-4926 and follow the directions of the automated system. You will be asked to enter your account number and the first four letters of the first name as it appears on your bill. Credit card payments may also be processed at the secure Official Payments Corp. website.

E-Check Payments

Payments up to $1,000 can be made from your checking account (excludes debit cards) in conjunction with Official Payments Corp. Official Payments Corp will assess a $3.00 fee for this service. E-Check payments can be made at the secure Official Payments Corp. website.


For more information on any of these payment options, contact Vallecitos' Customer Service Department
at (760) 744-0460.