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    Certified leaders in transparency Demonstrating the Board's commitment to open government, Vallecitos achieved the “District Transparency Certificate of Excellence” and “District of Distinction” accreditation.

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    Looking up to a higher standard of excellence 24/7 Our crews are available 24 hours, 7 days a week to ensure that you always have reliable water and sewer service.

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    Service with a smile Vallecitos’ helpful Customer Service staff is here to assist with addressing all of your water and sewer service needs or getting started with online billing.

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    Committed to service and environmental excellence Since 1981 Vallecitos has been one of the region’s leading recycled water producers, now recycling up to 74 percent of the wastewater generated in its service area.

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    Conserving resources today for availability tomorrow As natural resources become more limited, Vallecitos has increased recycled water capacity and created the region’s first sustainable demonstration garden.

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    Quality assured to deliver a passing grade Your water is securely delivered and put through thousands of tests annually and consistently meets or exceeds all federal and state drinking water standards.

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    Certified to serve you Vallecitos field staff are certified by the State of California to make them that much more capable of providing the reliable service our customers have come to expect.

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    Less is more! Saving water can benefit two places: the environment and your pocketbook! Experience an elevation in conservation with cutting-edge conservation programs.

Community Spotlight

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    Vallecitos Board of Directors declares drought over 

      At a regular meeting on February 15, 2017, Vallecitos' Board voted to rescind the voluntary drought restrictions under its “Level 1 – Drought Watch.”  Vallecitos customers may irrigate any day of the week with no limit on the number of watering days, and may irrigate their landscapes for as many minutes as needed. However, the Board continued to express their desire to sustain water conservation as a permanent way of life. Vallecitos’ ordinance still permanently prohibits wasteful practices, such as:

        * Watering between 10:00 a.m. and 6:00 p.m.
        * Watering within 48 hours of measurable rain
        * Visible irrigation runoff
        * Hosing down hardscapes (patios, sidewalks, etc.)
        * Not using a shut-off nozzle when washing cars
        * Not fixing leaks within 48 hours of discovery
        * Full list of permanent restrictions, which meet all
          State drought requirements

      Vallecitos’ resolution was taken in response to the San Diego County Water Authority’s action on January 26, 2017, declaring the drought over in San Diego County. Neither the Water Authority nor Vallecitos are experiencing supply shortages due to drought. The San Diego region has invested approximately $3.5 billion over the past three decades to increase regional water supply reliability, including upgraded conveyance systems, additional water storage capacity and seawater desalination. Vallecitos has a direct connection to the desalination plant in Carlsbad and obtains more than a quarter of its annual supplies from this drought proof source.

      As conservation is still important to maintain long-term water supplies, customers are encouraged to take advantage of rebates, free landscape irrigation audits, water-wise gardening classes and other programs available throughout San Diego County. More information.   

      Press release

       

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